This Privacy Policy describes how Skapii (“Skapii,” “we,” “our,” or “us”) collects, uses, discloses, and safeguards personal information obtained from visitors to our website and from individuals who communicate or transact with us through other means. By using our website or providing information to us, you acknowledge that you have read and understood this Policy and agree to its terms.

Skapii

865 Stillwater Rd., Suite 14

West Sacramento, California 95605

Email: info@skapii.com 

We are committed to protecting the confidentiality and security of the information entrusted to us and to handling all personal information in a responsible manner consistent with applicable privacy and data protection laws.

We collect personal and technical information necessary for conducting business operations, maintaining service quality, and improving user experience.

1. Information you provide directly:

• Full Name (first and last)
• Email Address
• Phone Number

This information is typically obtained through our website’s contact forms or through direct correspondence with our representatives. Additional information such as project dimensions, photos, layouts, or design preferences may be collected by a Skapii representative during consultations or quoting but not through the website itself.

1. Information collected automatically:
   When you access our website, certain data may be collected automatically through cookies, analytics tools, or similar technologies, including:

• IP address and device identifiers
• Browser type and operating system
• Referring URLs and pages visited
• Time and duration of visit
• General geographic location inferred from IP data

This information is primarily used for analytics, marketing optimization, and operational improvements.

Information is collected through several channels, including:

1. Online Forms: Information submitted through our contact or quote request forms is transmitted securely to our internal Customer Relationship Management (CRM) system, currently operated through HubSpot.
2. Direct Communication: Sales representatives may collect information by phone, email, or in person for quoting, project coordination, and customer service.
3. Cookies and Analytics: We employ cookies, web beacons, and tracking technologies for advertising and statistical purposes. These may involve third-party tools integrated into our website to monitor engagement, performance, and traffic patterns.

Users can manage or disable cookies within their browser settings, though some website features may not function optimally without them.

We process personal information only for legitimate business purposes, which may include:

• Responding to inquiries and providing requested quotes or consultations
• Maintaining internal business records and analytics
• Following up with clients and managing ongoing projects
• Facilitating installation or delivery services through approved service providers
• Conducting quality control, customer satisfaction checks, and performance evaluations
• Improving website content, design, and functionality
• Complying with legal, regulatory, or contractual obligations

We do not sell or rent personal information to any third parties.

Personal information may be shared only in the following limited circumstances:

• Service Providers and Installers: Information may be disclosed to authorized installation partners or other vendors strictly for the purpose of performing contracted work. Only relevant details necessary to complete the job are shared.
• Technology Providers: We utilize secure third-party service platforms, including HubSpot and related data-processing systems, for customer management and analytics.
• Legal and Compliance Requirements: We may disclose information when required by law, legal process, or governmental request, or when necessary to protect the rights, property, or safety of Skapii, its customers, or others.

All personal information remains processed and stored within the United States.

Our website uses cookies and similar tracking tools to personalize user experience, measure performance, and deliver targeted advertising. These tools help us understand how visitors interact with the site, which pages attract attention, and how users navigate.

Cookies may include session cookies (deleted after you close your browser) or persistent cookies (retained for future visits). Some cookies originate from third parties that provide analytics or advertising services.

You may choose to adjust your browser settings to refuse or delete cookies. However, certain website features may become unavailable or function incorrectly if cookies are disabled.

We retain personal information for as long as reasonably necessary to achieve the purposes described in this Policy or as required by applicable law. Information related to completed projects, quotes, and customer communications may be retained indefinitely as part of our internal business records, subject to appropriate security safeguards.

We maintain commercially reasonable technical, administrative, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

Customer information is stored within the HubSpot platform and associated systems protected by encryption and access controls. Despite these precautions, no method of transmission or storage is completely secure. Skapii cannot guarantee absolute security of information transmitted electronically.

Depending on your jurisdiction, you may have the right to:

• Access and receive a copy of the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal information, subject to legal or contractual retention obligations
• Object to certain processing activities or request limitations on use

Requests related to personal data can be submitted to info@skapii.com. To protect your privacy, we may require verification of identity before acting on such requests.

Our website may contain links to third-party websites or services. Skapii is not responsible for the content, security, or privacy practices of any third party. Users are encouraged to review the privacy policies of any linked sites before providing personal information.

Our website and services are designed for use by adults and are not directed toward children under the age of sixteen (16). We do not knowingly collect, maintain, or process personal information from minors. If we become aware that such data has been collected, we will take steps to delete it promptly.

Although this website may be accessible globally, Skapii operates exclusively within the United States. Personal information collected through this website is processed and stored in the U.S., and users who access the website from other jurisdictions do so at their own discretion.

Skapii reserves the right to modify or update this Privacy Policy at any time, without prior notice, to reflect changes in legal, technical, or business circumstances. The updated version will be posted on this page with a revised “Effective Date.” Continued use of our website following such changes constitutes acceptance of the updated Policy.

For questions or concerns regarding this Privacy Policy, please contact:

Skapii

865 Stillwater Rd., Ste 14

West Sacramento, CA 95605

Email: info@skapii.com